INFORMATION WE COLLECT
We collect information from you when you register for or use the website, purchase and pay for goods or services, contact or interact with us, sign up for our newsletter or other mailing list, fill out a form, apply for a job online, and voluntarily provide us with your comments and other content in connection with using the website.
When you register for an account, we may collect: your name, your email address, and your password.
When you place an order on us.camilla.com, we may collect: your name, address, company, email address, password, telephone number, credit card number, card expiration date, cvv, and other information sufficient for our payment processors to process the transaction and provide fraud screening, information security, and compliance, other account information, and any other information that you provide while registering or placing an order.
When you submit information on our "contact us" form, we may collect: your name, email address, telephone number, and any additional information you choose to provide to us.
When you submit a wholesale enquiry, we may collect: your name, email address, store name, store number, website and other information about your business.
When you apply for a job through the website, we may collect: your name, email address, telephone number, and any information you provide through your cover letter, resume or otherwise through the careers section of the website. If you choose to apply online for a posted job on the web site, please do not include your social security number, credit card or bank account numbers, and non-work related personal information such as eye color, marital status, etc.
When you book a styling appointment, we may collect: your name, email address, telephone number, postal code, and any other information you provide in your request.
When you access and use the website, we automatically collect information regarding you and your device, including your device’s internet protocol address, the domain name of your internet service provider, your location, the URL through which you reached the website, the website features you use and the time of your use, your mobile device information (e.g. Device model and operating system version), and aggregated information that cannot be used to specifically identify you. Additional information collected is described in the analytics and cookies sections below.
We may collect information about you from third party sources. If you apply for a job through the website, we may collect personal information in connection with a background check or employment references. The CAMILLA website provides connections with Facebook, Instagram, and twitter. Through Facebook contests, we collect your name, country and email address.
HOW WE USE YOUR INFORMATION
We use the information that we collect for several purposes, including:
- The purposes for which you provided it;
- To provide information and services to you;
- To process and deliver your orders;
- To provide user verification services;
- To create or add to your registered account;
- To connect with your social media accounts;
- To process and respond to your inquiries and comments;
- To manage our recruiting and hiring process and employment if you are hired by CAMILLA;
- To send you information about your relationship or transactions with us;
- To improve the website or develop new products and services;
- To personalize and enhance your experience using the website;
- To send periodic emails. If you choose, the email address you provide may be used to send you occasional company news, updates, related product or service information, etc. Note: if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email;
- To generate and review reports and data about our user base and website usage patterns;
- To analyze the accuracy, effectiveness, usability or popularity of the website;
- To compile aggregate data for internal and external business purposes;
- To facilitate payment transactions (your information will be used to submit your payment information to our payment processor);
- To display relevant advertising;
- To prevent fraud and abuse of the website and to otherwise protect users and visitors and our business;
- To assist law enforcement and respond to subpoenas;
- To administer, operate and improve the website and for internal business purposes; and
HOW YOUR INFORMATION IS DISCLOSED
- Business changes. If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.
We partner with Rakuten Advertising who may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use, and sale of your personal data and your rights, please use the below links
Rakuten Advertising: https://rakutenadvertising.com/legal-notices/services-privacy-policy/
- Investigations and law. We may disclose information about you to third parties if we believe that such disclosure is necessary to:
- Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
- Respond to claims and legal process (for example, subpoenas); and/or
- Protect against legal liability.
- Aggregated information. We may share aggregated information relating to users of the website with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.
- Persistent cookies remain on the visitor’s computer after the browser has been closed.
- Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.
- We may deliver advertisements to you. We may work with third-party advertising companies that help deliver these advertisements to you. To learn more about third-party online advertising and to opt out of certain types of advertising, please see http://www.networkadvertising.org/managing/opt_out.asp. Note that clearing cookies from your browser will remove the above opt-outs because they are stored in cookies.
Flash cookies (also known as local stored objects) are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Flash cookies are stored in different parts of your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. You can disable the ability of web beacons to capture information by blocking cookies.
We implement a variety of security measures to protect the safety of your personal information when you enter, submit, or access your personal information. Please keep your account password secure to help ensure the safety of your personal information. Credit card information you provide through the website is transmitted to our credit card processor, braintree and tokenized so we do not retain your complete credit card number.
While we take reasonable measures to protect the information you submit via the website against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No internet or email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the website may not be secure. You should use caution whenever submitting information through the website and take special care in deciding with which information you provide us.
We cannot guarantee that transmissions of your credit or debit card or personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our payment processors. We assume no liability for disclosure of your information due to transmission errors, third-party access or causes beyond our control.
Any information collected through the website is stored and processed in the United States and Australia. If you use our website outside of the united states, you consent to have your data transferred to the United States and Australia.
DATA RETENTION POLICY, MANAGING YOUR INFORMATION
Following termination or deactivation of your account, we may retain your information for a reasonable time for backup, archival, or audit purposes. We may maintain anonymized or aggregated data, including usage data, for analytics purposes.
LINKS TO OTHER WEBSITES OR APPLICATIONS
YOUR CHOICES REGARDING YOUR INFORMATION
You have choices regarding the use of information by the website.
- Changing your information– to change your information, you may login to your account’s control panel and go to the dashboard page. If you are unable to log into your account, please contact us at firstname.lastname@example.org.
- Closing your account– you may close your account by contacting us at email@example.com. If the email account associated with your email address is not active, we may close your account without notice.
- Information collected from other websites and mobile applications and do not track policy
Your browser or device may offer you a "do not track" option, which allows you to signal to operators of websites, web applications, mobile applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites or applications. Our website does not support do not track requests at this time, which means that we or our analytics providers or other third parties with which we are working may collect information about your online activity both during and after your use of the website.
We do not knowingly collect personal information from an individual under age 13. If you are under the age of 13, please do not submit any personal information through the website. If you have reason to believe that we may have accidentally received personal information from an individual under age 13, please contact us immediately at firstname.lastname@example.org.
TERMS & CONDITIONS
Please also visit the CAMILLA website Terms & Conditions which state the terms, disclaimers, and limitations of liability governing your use of the website.
YOUR CALIFORNIA PRIVACY RIGHTS
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at email@example.com or writing to us at CAMILLA, 13 Bowden Street, Alexandria, NSW 2015 Australia.
CHANGES TO THIS POLICY